Welcome

Hi! My name is Kate, and I love designing and making things!

All my gloves are made from 100% Merino wool, which is a fantastic fiber, warm, soft, and light, a similar weight to t-shirt fabric, and oh-so-warm!
Merino is magic -- it doesn't pill as much as wool, it is fully breathable, anti bacterial, easy to care for and it will return to its original shape each time you wash it.

My gloves are perfect for indoors or evening, and great for those in-between seasons of autumn and spring!

Payments

Payments accepted by paypal and direct checkout only.

UK shipping - you may be charged around £17 duties and customs charges for one pair of gloves, please inquire with your friends and your government websites as to possible costs.

TRACKING - FREE DURING COVID

Tracking is included for all items sent to a NZ address.

Shipping

Your order will be sent on the next working day, gift wrapped with a receipt.

If you are buying a gift for a friend, I'm happy to include a card with a message from you, either leave me a message at checkout or send me an email at kate@katewatts.co.nz.

All items are shipped from New Zealand.

Shipping within New Zealand - $3.00 Nationwide, approximately two days delivery, longer for Rural

Australia - $5.00. Allow one to two weeks.

UK shipping - you may be charged around £17 duties and customs charges for one pair of gloves, please inquire with your friends and your government websites as to possible costs.

Rest of the world - $10.00. Allow two to three weeks.

There is no charge for shipping additional items

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 2 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

I consider returns on a case by case basis.
If for any reason you are not happy please contact me!
I would love a chance to chat and put things right.

Additional

*Please note -- The merino gloves' weight is not thick and chunky wool intended for extended time outside in the middle of winter.
The gloves are made lightweight so they don't get in the way of living life.
*Please note -- the gloves fabric is warm, yet lightweight, perfect for winters indoors when you just can't keep your fingers warm! It is a great weight for autumn and spring outdoors.
*Our merino scarves are a thick and chunky soft warm wool, suitable for cold mid-winter weather warmness.

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